Lead Waiter

Cemerlang Manufacturing · 📍 Baturaja · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 25.000.000 per month
Cemerlang Manufacturing is looking for a dedicated and experienced Lead Waiter to join our team in Baturaja. As a Lead Waiter, you will be responsible for managing a team of waiters, ensuring excellent customer service, and maintaining high standards of food and beverage service. This is a great opportunity to showcase your leadership skills and contribute to a dynamic and growing restaurant.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of waiters to ensure efficient and effective service.,Provide excellent customer service, ensuring guest satisfaction and retention.,Maintain high standards of food and beverage presentation and service.,Coordinate with the kitchen and other departments to ensure timely and accurate order fulfillment.,Handle customer complaints and resolve issues professionally.,Ensure compliance with health and safety regulations.,Monitor and control inventory levels to ensure optimal stock management.,Train and develop new staff to ensure high levels of performance and customer service.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience as a Waiter or similar role in the food and beverage industry.,Proven leadership and team management skills.,Strong communication and interpersonal skills.,Ability to work well under pressure and in a fast-paced environment.,Knowledge of food and beverage service standards and best practices.,Familiarity with POS systems and inventory management software.,Ability to multitask and prioritize tasks effectively.,Valid food handling certificate and health and safety certification.

🛠️ Keahlian

Leadership and team managementCustomer service and guest satisfactionInventory managementPOS systems and softwareHealth and safety regulationsTraining and development of staff
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